If possible, before you visit our showroom please take measurements of the fireplace opening. Also, rough measurements of your room will help us best advise the head output required.

Bring some photographs of:

• The Fireplace
• The complete chimney stack (including the ground and the top of the chimney in one photo)

If you are considering a freestanding fireplace or have neither of the above, please bring a photo of the area where you would like to have the fire installed as well as a photo of the exterior of the property.

Yes, although we do ask that you visit us in the showroom first.

This really helps us (and hopefully you) get an understanding of the style and type of product you are really looking for. You will be able to get a feel for products, compare options, and receive personalised advice from knowledgeable staff.

From there we will not only be able to give you a costing guide for your project, but we can then take your details down to be able to schedule a site survey visit with one of our engineers.

Absolutely. Admittedly not every fire in our showroom is connected up – but we do have many wood, gas, and electric models on live display in our showroom. Allowing you to get a real feel for ease of operation, heat output and quality.

We regularly rotate the products we have fired up so if you would like to know exactly what you will be able to see live please do call ahead.